Store Policies

How To Return an Item

Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 15 days of your purchase.
  1. Please email to Canaanspirit@gmail.com to request a refund and we will open a case # to track.
  2. Mail your returned item with tracking number to an address given by us via email.
  3. Send us the tracking number in the same original "request refund" email
  4. Include in your package a signed letter stating the reason for your return.

Return Exceptions

Some items can not be returned if:

- They are opened. Please contact us before you send your item back. Clothing that has been worn, used, or altered will not be accepted for return or exchange.

- The reason of return is a change of mind, or unhappiness with the style of the Jewelry even though its the same as in the listing.

Restocking Fee

All items are subject to restocking fee of:
10% of product price or $50 - the highest of the two
This will be deducted from your refund.

We also do not refund the return shipping, original shipping (paid by us) and handling fee (that you paid on the order).

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Payment Policy

Accepted Methods Of Payment is PayPal

 

Shipping Policy

Turnaround All orders are shipped within 72 hours Sunday – Thrusday 9am – 6pm. Carriers We use the following carriers to deliver our orders: - Israel Postal Company (registered air mail) - EMS

 

Order Tracking

All of our shipping are made with tracking number you can follow online. We will update your order with the tracking information.

Shipping Rates

Global free Registered Air Mail is included with any purchase. If you would like to send your package with UPS or Fedex, please contact us to have a quote.